The design strategies and vision for the new facility were developed through coordination with Pikes Peak Hospice and Palliative Care leadership and staff. The original lobby was a space that visitors primarily just passed through. Now from the entry, a similar circulation path leads to three areas of the facility: to the conference room, upstairs to the administrative office space, or past the reception desk to the in-patient unit entrance. Durable porcelain tile and wood panels were installed. Walls were replaced with glass panels to open the lobby and allow for natural light.

The existing staff lounge and kitchen area was a dated and underutilized interior space with no natural daylight. Now, a full kitchen is available to both families and volunteers. Located next to the kitchen and kid zone, it creates social zones close to patient rooms. The family dining room is a spacious, open-concept area where loved ones can gather and share a meal. Natural light and warm wood tones create a welcoming atmosphere.

The Donor Garden was a thriving, well-loved space for respite, but it lacked accessibility features that would enable all patients to enjoy the outdoors. Now, the Donor Garden has been expanded to encompass more of the site, creating a space for patients, families, and staff. The walking path was enhanced to provide wheelchair access and patient bed access.