SKILLED NURSING / POST-ACUTE CARE

TSALI CARE CENTER

The Tsali Care Center redefines long-term care for the Eastern Band of Cherokee Indians (EBCI), replacing an outdated institutional facility with a resident-focused, culturally grounded home. The 120-bed center integrates skilled nursing, assisted living, memory care, adult day care, and dialysis in an environment prioritizing dignity, community, and connection to place.

The new Tsali Care Center is a powerful model for what long-term care can be when it is shaped by the values of those it serves. It is a place where aging is not hidden or institutionalized, but honored and supported through a vibrant, healing home that reflects the values, traditions, and future of the next seven generations of the Cherokee people.

City/State:
Cherokee, NC
Date of Completion:
August 2024
Project Size (Sq. ft)
131,765 SF
Owner:
Cherokee Indian Hospital Authority
Operator:
Cherokee Indian Hospital Authority
Architect:
McMillan Pazdan Smith Architecture
Builder/Contractor:
Robins & Morton
Interior Design Firm:
McMillan Pazdan Smith Architecture

Located on the sovereign Qualla Boundary, the building draws deeply from Cherokee traditions and ties to nature. Every major interior space connects to secure outdoor courtyards, gardens, or porches, reflecting the cultural and spiritual importance of the land.

Residents enjoy varied opportunities for interaction—from group activities to quiet retreat—fostering independence, personal agency, and reduced stress, especially in memory care households. Staff well-being was also a priority. Centralized work areas, minimized walking distances, and separate service corridors improve efficiency, helping the rural facility attract and retain staff while admitting more residents.

At its heart, the Tsali Care Center represents a forward-thinking model of care that blends architecture, culture, and community. By replacing clinical uniformity with household-scale variety, embedding authentic cultural expression into its design language, and focusing equally on staff needs and resident well-being, the project moves the long-term care typology forward.